We ship to 220 countries worldwide. Unfortunately due to carrier limitations, we are unable to ship to the following countries/regions: Cuba, Guatemala, Iran, North Korea, Syria, Sudan (North).
Expect 1-5 days for Australian orders, and 4-14 days for international orders.
We strive to minimise our harm to our planet in everything we do. We are zero waste during our manufacturing process, where all of our scrap material is made into headbands, scrunchies or given to our worker’s children for arts and crafts. We are proud to use Dystar inks, which are eco-friendly and non-toxic dyes that we then responsibly dispose of into catchment filters. As for sustainable fabrics, we are constantly exploring new options that are kinder to our planet, without sacrificing on quality and wearability. Beyond the manufacturing process, we package your orders 100% plastic free and use compostable shipping bags. We kindly ask that you find a way to reuse our eco friendly drawstring bags that your garments arrive in. For any impact we may have on our planet, we are always striving to give back the best we can. For every sale made at Forsoul The Label, we will plant a tree in a chosen global destination that is suffering the devastating effects of deforestation. To read more, head to our people + planet page.
We are designed in Australia but made with love in a small family-run factory in Bali. We are team human and believe job opportunities shouldn’t be limited to first world countries. We love the people who bring Forsoul to life, and you can read more about them on our People + Planet page.
Our pieces are made with love in Bali, Indonesia and we’re dedicated to building long term, genuine relationships with our global partners. We only work with suppliers that are committed to our ethical trade and share our wider conscious fashion vision. Supply chain transparency has always been important to us, and we often update you guys on our manufacturing team visits. We have always ensured that we are very hands on during the manufacturing process, and are ready to provide support where needed. Before working with any of our global partners, we’ve always asked that they abide by a strict code of conduct, outlining things like fair working hours, legal wages, health and safety, no child labour etc. To read more about our team and production, head to our People + Planet page.
Yes. All of our products, and our manufacturing process, is vegan.
We currently stock sizes 6-18.
We currently offer free shipping on orders above $50 within Australia and free shipping on orders above $150 outside Australia. All Australian orders under $50 are a flat rate charge of $7.95. All international orders under $150 are a flat rate charge of $15.
Yes, to the email address provided when completing your purchase. If you don't receive confirmation after 2 business days, please email us at hello@forsoulthelabel.com.
All international customers are responsible for customs and duties within their own country. For further information, we recommend contacting your local customs office.
Our store is automatically set to AUD, however you can change your browsing currency in the top left corner of the screen.
Yes, please refer to our returns policy in the footer of this page.
We currently accept Afterpay, Paypal and credit card.
Our main prices are set to AUD. If you are shopping in your own currency, at the checkout you are quoted the total price in AUD. Depending on your payment method, you will be charged the current equivalent to this AUD amount in your own currency. For example, if you are paying using PayPal, PayPal will convert the currency to yours depending on the day's exchange rate.
Please refer to our returns policy in the footer of this page.
You can send us an email at hello@forsoulthelabel.com or contact us via Facebook chat in the bottom corner of our site. Our small team do our absolute best to get back to you as soon as we can. You will receive a reply within 48 hours.
We’d love that. Please send us an email at hello@forsoulthelabel.com.
Follow us on Instagram and Facebook for the latest ladies adventuring in their Forsoul The Label.
No, Forsoul The Label is currently only exclusive to www.forsoulthelabel.com.
Forsoul The Label is always on the look out for new talent to join our small team. If we are not directly advertising for a position, feel free to drop us a message anyway.
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